BC Tourism Industry

2017 BC Tourism Industry Conference Award Winners

On February 23, 2017, Destination BC and the Tourism Industry Association of BC announced the winners of the 2017 BC Tourism Industry Awards at a gala event at the Victoria Conference Centre.
These awards recognize excellence in the province’s tourism industry. Recipients provide outstanding service, exemplify best business practices and innovative marketing, and deliver tourism experiences that contribute to the success of BC’s tourism industry—which generates approximately $15.7 billion in revenue for the BC economy.
Five awards were handed out at the gala, held during the BC Tourism Industry Conference. This year’s award winners are:

BC Destination Marketing Organization Association Professional Excellence Award 
Presented by Tourism Industry Association of Canada and Destination Marketing Association International
The BC DMOA Professional Excellence Award recognizes a community Destination Marketing Organization (DMO) for their commitment, outstanding marketing performance, accountability to and collaboration with the tourism industry in British Columbia. The DMO is a proven leader, is an example of professionalism and best practices, and has provided measureable value to the local and provincial tourism industry. 

Winner: Tourism Golden

Customer Service Award
Presented by WorldHost
This award recognizes an individual who has made an exceptional customer service contribution as a front-line tourism/hospitality employee and provided an outstanding travel experience for visitors.

Winner: Yolanta Malkovska, 8th Generation Vineyard

Employees First Award
Presented by go2HR
This award recognizes a British Columbia tourism and hospitality industry employer who has upheld high standards of excellence in human resources and people management practices.

Winner: Landsea Tours & Adventures

Innovation Award
Presented by FCV
This award recognizes an individual, organization or consortium that has devised and implemented an innovative initiative or marketing campaign that is directed at increasing the number of visitors to or within British Columbia.
Winner: Share Vancouver Island Campaign—Black Ball Ferry Line, Tourism Nanaimo, Tourism Tofino, and Sooke Region Tourism Association

Remarkable Experience Award
Presented by Destination Think!
This award recognizes a British Columbia tourism business or organization that has developed, delivered, promoted and sold a new or improved tourism product or experience that reflects the British Columbia tourism brand and contributes to a remarkable visitor experience.  A remarkable experience is one that triggers a consumer to share, via word of mouth (including social media), their positive vacation experiences; one that exceeds expectations.

Winner: Free Spirit Spheres Inc.