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Resources for Tourism Businesses

 

We have compiled a list of resources to support employers and employees affected by the downturn in business caused by COVID-19, and help mitigate the impacts on our industry and economy.

This includes actions that the Government of BC and Government of Canada are taking to help businesses and individuals through their plans, the COVID-19 Action Plan and the Economic Response Plan, respectively.

From access to credit and financing, to getting help to pay your employees and certain taxes, there are lots of supports available, and more on the way from government and the private sector.

Please visit each organization’s website for details.

FINANCES AND OPERATIONS

Canada Economic Response Plan

Canada Emergency Wage Subsidy.
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WorkSafeBC

Waive premiums on wages paid to furloughed workers of employers receiving CEWS.
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Canada Economic Response Plan

Work-sharing temporary special measures.
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Canada Economic Response Plan

Income tax filing and payment dates extensions.
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BC COVID-19 Action Plan

Provincial Tax and Revenue Changes.
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Ministry of Tourism, Arts and Culture

A number of initiatives to support the arts and culture sector through the COVID-19 crisis.
Learn More

Western Economic Diversification Canada

Regional Relief and Recovery Fund for businesses outside of the Community Futures regions that are ineligible for CEBA.
Learn More

Community Futures

The Regional Relief and Recovery Funds – Community Futures stream.
Learn More

BDC and EDC

- Canada Emergency Business Account.
- BDC Co-Lending Program.
- EDC Guarantee Program.
- BDC Working Capital loans.

Learn More

Canadian Mortgage and Housing Corporation

Information and resources, including the Canada Emergency Commercial Rent Assistance.
Learn More

Parks Canada

Deferring commercial lease payments without interest until September 2020.
Learn More

BC Hydro

COVID-19 Relief Program and COVID-19 Customer Assistance Program.
Learn More

Insurance Corporation of British Columbia

ICBC Commercial Insurance.
Learn More

Island Coastal Economic Trust

Direct, one-on-one service delivery programs including the Digital Economy Rapid Response Recovery Program (DER3).
Learn More

Columbia Basin Trust

Immediate support to assist the Basin through this extraordinary time. This includes support for businesses and First Nations communities.
Learn More

Northern Development Initiative Trust

Small Business Recovery (SBR) Consulting Rebate.
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BC COVID-19 Action Plan

Understanding changes to the Employment Standard Act.
Learn More

WorksafeBC

COVID-19 and returning to safe operation - Phase 2
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BC Tourism Resiliency Network

The BC Tourism Resiliency Network is a long-term resiliency program providing BC tourism businesses with meaningful, one-on-one support to navigate the impacts of the COVID-19 pandemic, adapt and work towards eventual recovery. Each program will be delivered in their respective regions.

Vancouver, Coast & Mountains Tourism Resiliency Program

Learn More

Vancouver Island Coastal Tourism Resiliency Program

Learn More

Northern BC Tourism Resiliency Program

Learn More

Cariboo Chilcotin Coast Tourism Resiliency Program

Learn More

Kootenay Rockies Tourism Resiliency Program

Learn More

Thompson Okanagan Tourism Resiliency Program

Learn More

VISITOR SERVICES, TRAINING AND OTHER RESOURCE HUBS

Destination BC

Guidelines for Re-Opening and Operating Community Visitor Centres During the COVID-19 Pandemic. Updated January 2021.
Learn More

Small Business BC

Small business resource centre.
Learn More

Greater Vancouver Board of Trade

How to navigate commercial rent deferral options and orderly closures.
Learn More

BC COVID-19 Action Plan

Understanding Changes to the Employment Standards Act.
Learn More

go2HR

COVID-19 FAQS for Tourism Employers.
Learn More

Tourism HR Canada

Free Emerit online training for frontline, supervisory, and managerial tourism employees.
Learn More

BC Parks Camping During COVID-19

A guide on what visitors "need-to-know" to ensure a safe and enjoyable BC Parks experience.
Learn More

Google

Resources and tools to support small businesses, including free training and Google Ads credits.
Learn More

PreparedBC

Guide for Tourism Operators and Emergency Plan for Tourism Operators.
Learn More

Province of BC

COVID-19 Guidance to the Hotel Sector.
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BC Hotel Association

Key information for BC hoteliers
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Hotel Association of Canada

Information For Hoteliers.
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Restaurants Canada

COVID-19 resources for foodservice operators.
Learn More

Alliance of Beverage Licensees BC

Free Downloadable Signs for Businesses.
Learn More

Canadian Federation of Independent Business

COVID-19 Small Business Help Centre.
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Canadian Chamber of Commerce

The Canadian Business Resilience Network.
Learn More

Support for Employees and Individuals

BC COVID-19 Action Plan

BC Emergency Benefit for Workers.
Learn More

BC COVID-19 Action Plan

BC Temporary Rental Supplement (BC-TRS) Program.
Learn More

BC COVID-19 Action Plan

Climate Action Tax Credit.
Learn More

Canada Economic Response Plan

Canada Emergency Response Benefit.
Learn More

Canada Economic Response Plan

Enhancements to Employment Insurance (EI).
Learn More

Canada Economic Response Plan

Goods and Services Tax credit (GST).
Learn More

Canada Economic Response Plan

Enhanced Canada Child Benefit.
Learn More

Canada Economic Response Plan

Student loads repayment suspended until September 30, 2020.
Learn More

go2HR

Free job board with positions in tourism, hospitality, healthcare, agriculture, and grocery.
Learn More

Indigenous Support

Canada Economic Response Plan

Relief for Indigenous businesses.
Learn More

Indigenous Services Canada

Support for Indigenous organizations and communities.
Learn More

Indigenous Services Canada

First Nations Community Guide on Accessing Additional Supports
Learn More

Indigenous Tourism BC

Information and support for ITBC stakeholders.
Learn More

Indigenous Tourism Association of Canada

Information and support for ITAC stakeholders.
Learn More

First Nations Health Authority

COVID-19 web portal to support BC First Nations people and their health care providers and community leaders.
Learn More

First Nations Leadership Council

Accurate and timely information for all BC First Nations, including how to access financial support.
Learn More

Coast Funds

2020 funding including Stewardship, Guardian Watchman, and Conservation funding; and Economic Development funding.
Learn More

Mental Health

Province of BC

Virtual Mental Health Supports During COVID-19.
Learn More

Wellness Together Canada

Online portal dedicated to mental wellness and substance use support.
Learn More

Mental Health Commission of Canada

Mental Health First Aid COVID-19 Self-Care & Resilience Guide.
Learn More

Small Business BC

5 Tips for Maintaining Mental Health During COVID-19.
Learn More

World Health Organization

Mental Health and Psychosocial Considerations During COVID-19 Outbreak.
Learn More

Destination BC Response

Destination BC has taken immediate steps to address the severe global conditions affecting local tourism. It is our goal to support industry and provide the strongest possible outcomes for our industry once this crisis is over.
Learn More

Federal Response

Learn more about Canada’s actions to help Canadians and businesses facing hardship as a result of the COVID-19 outbreak.
Learn More

Provincial Response

Learn more about the measures in place and supports available for British Columbians during this difficult time.
Learn More

Health & Medical

COVID-19 is a serious health threat. The risk will vary between and within communities, but given the increasing number of cases in Canada, the risk to Canadians is considered high.
Learn More

Travel & Transportation

To protect Canadians, federal and provincial advisories, restrictions, and recommendations are in effect which are impacting travel within Canada, and outside Canada, including to the US.
Learn More

What SHOULD I do in a suspected case of COVID-19?

If you have symptoms and may have been exposed to COVID-19, use the BC COVID-19 Self-Assessment Tool, developed with the BC Ministry of Health, to help determine whether you may need further assessment or testing for the virus. You can complete the assessment for yourself, or on behalf of someone else, if they are unable to.

To arrange for further assessment or testing, call your local primary care provider or 8-1-1, or for deaf or hard of hearing call 7-1-1.

BC COVID-19 Self-Assessment Tool

Frequently Asked Questions

In partnership with the Ministry of Tourism, Arts and Culture, BC’s Ministry of Health, and other industry partners, we have created an FAQ. This will be continually updated, providing information from BC, national, and international partners to give you the information you need as it relates to travel and tourism. It will help you answer questions from your staff, visitors, and partners.

FAQs

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