Operating Guidelines

 

As we are now in Phase 3 of BC’s Restart Plan, WorkSafeBC has released guidelines for businesses and organizations in Phase 2 and 3 to help them develop their COVID-19 Safety Plans to reopen safely. Guidelines have been released for the following sectors relevant to BC’s tourism industry:

  • restaurants, cafes and pubs;
  • museums, art galleries and libraries;
  • retail;
  • parks and outdoor spaces;
  • office space;
  • accommodation;
  • performing arts; and
  • sports and recreation

Employers must use the WorkSafeBC protocols for returning to operation (below) to develop their COVID-19 Safety Plan, and also ensure they are abiding by any orders, notices, or guidance issued by the Provincial Health Officer, and the appropriate health authority for their workplace.

Additional resource from Destination BC: Guidelines for Re-Opening and Operating Community Visitor Centres during the COVID-19 pandemic.

Additional resource from go2HR: Several industry associations have compiled sector specific guidance—go2HR has rounded them up and provided a 4-step recommendation on how to use these guides along with WorkSafeBC protocols to build a robust COVID-19 Safety Plan for your business.

WorkSafeBC protocols for returning to operation

Arts and cultural facilities

These protocols provide guidance to museums, art galleries, and libraries. These employers may benefit from reviewing other protocols if their workplace includes other work environments.
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Restaurants, cafés, and pubs

These protocols are for employers in restaurants, cafés, and bars, as well as any other employer who sells food and drink on their premises. These employers may also benefit from reviewing other protocols.
Learn More

Parks

These protocols are for those responsible for health and safety in BC parks. Employers with concession stands should also refer to guidance provided for food and drink services, and may also benefit from reviewing other protocols.
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Offices

These protocols provide guidance to any employer with office space. These employers may also benefit from reviewing other protocols if their workplace includes other work environments.
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Retail

These protocols are for employers providing retail services in a variety of environments, including shops, malls, and department stores, as well as employers who have a retail component to their business.
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Accommodation

Guidance for the accommodation industry, including hotels, motels, backcountry operators, lodges, RV parks, cabins, and hostels. These employers may also benefit from reviewing protocols related to office space, food and drink services, retail services, and parks.
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Performing Arts

Guidance for employers in the performing arts industry, including live theatre and musical theatre, dance, opera, performance art, and symphonies.
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Sports and Recreation

Guidance around occupational health and safety for sports and recreation activities where there are workers. Employers may benefit from reviewing protocols for gyms and fitness centres, office space, retail services, or food and drink services.
Learn More

Destination BC

Official Websites

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Travel Media

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Tourism Business Portal

Online, self-service business listings system for tourism industry.

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