Destination BC has launched a new Crisis Communications Resource Library through its Learning Centre to help tourism organizations across British Columbia build readiness and respond with confidence.
This free, self-paced hub is designed to support organizations at every stage, whether you’re:
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Building a crisis communications plan for the first time
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Updating or strengthening existing processes
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Preparing your team ahead of a busy season
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Responding to an active issue or disruption
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Reflecting and improving after a crisis
Resources can be used step-by-step to develop a plan, or individually to address specific issues as they arise.
The library provides practical, ready-to-use tools and guidance, including:
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Assessing your crisis readiness
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Understanding the foundations of a crisis
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Building your crisis communications team
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Knowing your audiences
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Preparing your communication channels
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Sharing the facts during a crisis
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Assessing your crisis response, and
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Knowledge checks and practical exercises
From operational disruptions to large-scale emergencies, having a clear plan in place helps organizations communicate quickly, share accurate information, and maintain trust when it matters most.
Built as part of Destination BC’s ongoing work with BC's Tourism Emergency Management Committee (TEMC) and partners, the library supports a more prepared, resilient visitor economy for British Columbia.
Access the Crisis Communications Resource Library: https://www.destinationbc.ca/learning-centre/category/crisis-emergency-planning/
Explore Destination BC’s Emergency Preparedness resources: https://www.destinationbc.ca/what-we-do/destination-management/emergency-preparedness/ | 
