Know Your Audiences
Prepare your organization to communicate effectively during a crisis by understanding your key audiences and their needs.
This section includes guidance and tools to help you identify who may be impacted and use those insights to shape your messaging, channels, and timing.
In This Series
More in the Crisis Communications Resource Library
Together, these materials will help you complete your organization’s Crisis Communications Plan, so you and your team are ready for quick and timely action in the event of a crisis.
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