EMERGENCY RESOURCES: Find the latest emergency resources, including wildfires, for BC's Tourism Industry.

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Emergency Preparedness

Yoho National Park | Paul Zizka

Yoho National Park | Paul Zizka

FOR VISITORS: Know before you go. Find current travel restrictions, wildfire info, and other key visitor information on our consumer website, HelloBC.com. Learn more.

 

NEW – updated August 18: The Government of BC has issued a request for visitors to avoid all non-essential travel to or through wildfire-impacted areas. To learn more about what defines an “impacted area”, what to tell visitors, and the key information resources available, see Destination BC’s Wildfire Messaging Guidance.

Destination BC has also prepared Emergency Messaging Guidance to help the tourism industry navigate questions, mitigate visitor concerns, and proactively manage perceptions during emergencies, available here.

 

Emergency Resources for BC’s Tourism Industry

Emergencies can impact travel, visitors, and businesses at any time, and potentially influence those who may be planning a trip to our province.

Stay Safe, Stay Informed

During times of stress and uncertainty, it is important to share information from official sources only. There are a variety of resources available to help you prepare for emergencies, gather up-to-date information, and help visitors plan their travel.

destination bc resources

  • Emergency Messaging Guidance: this document outlines official emergency information resources for British Columbia, as well as suggested messaging and actions for BC’s tourism industry during emergencies such as wildfires.
  • Safe and Responsible travel graphics: Destination BC has created safe travel infographics for you to share on your social channels. You can access the web-friendly brochure or download the printable brochure to have available for visitors at your business.
  • Know Before You Go: this page on HelloBC.com is regularly updated and serves as a one-stop shop for visitors looking to access key information resources such as those noted below.

PreparedBC: Tourism Resources

Step-by-step guides to prepare tourism businesses and their staff for emergencies, with templates and tools to help operators easily plan a fast and effective response.

BC Economic development association

insurance bureau of canada

  • The Bureau can provide answers for individuals and businesses with insurance questions and concerns by calling 1 844 2-ASK-IBC (1 844 227-5422) Monday to Friday from 7AM to 4PM PST.

Emergency Info BC

Drive BC

  • Information about road closures, major events, and transportation delays.
  • Twitter: @DriveBC
  • Website: www.drivebc.com/

tranbc

BC Wildfire Service

Air Quality

  • Smoke conditions across the province can change hourly. Check the Air Quality Health Index for real-time updates from across BC.

River Forecast Centre

Parks and Recreation Sites (Warnings and Closures)

  • BC Parks: Information regarding Provincial campgrounds and park closures, including parks affected by BC wildfires and parks affected by freshet/flooding
  • Recreation Sites and Trails: Alerts, closures, and warnings regarding BC’s rustic campsites and recreational trails.

Environment Canada Weather Alerts

Emergency SUPPORT Services

Red Cross

AdventureSmart

  • National prevention program focused on reaching Canadians, and visitors to Canada, who participate in outdoor recreational activities.
  • Twitter: @BC_AS
  • Website: www.adventuresmart.ca/index.php

Great british columbia shakeout

avalanche canada

  • Information and tutorials about avalanche terrain, conditions and danger scales, as well as trip planning tools for safety.
  • Twitter: @avalancheca
  • Website: avalanche.ca/cac

What Tourism Business Owners Can Do:

  • Share these resources with your staff and follow key social media accounts for the latest news.
  • Help your guests:
    • If your business is located in an impacted area, provide your current customers and future reservations with regular updates, by directing them to official information sources.
    • If your business is not impacted directly, help your current guests plan the rest of their trip to areas that are safe and open for business (your local visitor centre has a wealth of information on places to stay and things to do).
    • If your business is not impacted directly, be proactive with future reservations—let your customers know it’s business as usual and you are looking forward to hosting them. British Columbia is a very large province and sometimes our out-of-province guests can get confused by geographically misleading information.
  • Have a plan—use the PreparedBC: Tourism Resources to prepare for emergencies and to identify potential hazards.

Nelson | Kari Medig

Destination BC

Official Websites

HelloBC.com

Be inspired to start planning your BC Vacation.

Travel Media

Information for journalists, editors and broadcasters.

Tourism Business Portal

Online, self-service business listings system for tourism industry.

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