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Emergency Preparedness

Yoho National Park | Paul Zizka

Yoho National Park | Paul Zizka

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Emergency Resources for BC’s Tourism Industry

Emergencies can impact travel, visitors, and businesses at any time, and potentially influence those who may be planning a trip to our province.

Stay Safe, Stay Informed

During times of stress and uncertainty, it is important to share information from official sources only. There are a variety of resources available to help you prepare for emergencies, gather up-to-date information, and help visitors plan their travel.

PreparedBC: Tourism Resources

Step-by-step guides to prepare tourism businesses and their staff for emergencies, with templates and tools to help operators easily plan a fast and effective response.

  • Guide for Tourism Operators
  • Emergency Plan for Tourism Operators
  • Website: https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/preparedbc

Emergency Info BC

  • Information about emergencies in BC, including evacuation orders and alerts.
  • Twitter: @EmergencyInfoBC  #BCFlood #BCWildFire
  • Website: https://www.emergencyinfobc.gov.bc.ca/

Drive BC

  • Information about road closures, major events, and transportation delays.
  • Twitter: @DriveBC
  • Website: http://www.drivebc.com/

tranbc

  • Information on transportation safety and mobility.
  • Twitter: @TranBC
  • Website: https://www.tranbc.ca/

BC Wildfire Service

  • Interactive map of all active wildfires across the province.
  • Twitter: @BCGovFireInfo
  • Facebook:  https://www.facebook.com/BCForestFireInfo/
  • Campfire bans, restrictions and forest use
  • Report wildfires to *5555 on a cell or 1 800 663-5555 toll-free.
  • Website: https://www2.gov.bc.ca/gov/content/safety/wildfire-status

River Forecast Centre

  • Analyses snow pack, assesses seasonal water supply and flood risk, and predicts flows in BC’s rivers and streams. It produces a range of bulletins, maps, and warnings to inform emergency managers and the public about current and upcoming streamflow conditions.
  • Flood Warnings and Advisories
  • Current Water Levels and Flood Forecast Modeling
  • Snow Conditions and Water Supply Bulletins
  • Preparing Your Business for a Flood
: British Columbia is prone to flooding due to our mountainous terrain and the wet weather that comes in from the Pacific Ocean. This information kit provides businesses with an overview of key activities to help prepare for, and react to, a flood event proactively.
  • Website: https://www2.gov.bc.ca/gov/content/environment/air-land-water/water/drought-flooding-dikes-dams/river-forecast-centre

Parks and Recreation Sites (Warnings and Closures)

  • BC Parks: Information regarding Provincial campgrounds and park closures.
  • Recreation Sites and Trails: Alerts, closures, and warnings regarding BC’s rustic campsites and recreational trails.

Environment Canada Weather Alerts

  • Resource for the latest weather information, statements, and air quality advisories.
  • Twitter: @environmentca
  • Website: https://weather.gc.ca/warnings/index_e.html?prov=bc

Emergency SUPPORT Services

  • Information regarding emergency reception centres and assistance.
  • Support for the displaced, and group lodging
  • Website: https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/volunteers/emergency-support-services

Red Cross

  • BC community news, training and certification, support resources.
  • Evacuees can register with the Red Cross by calling 1-800-863-6582
  • Twitter: @RedCrossBC
  • Website: https://www.redcross.ca/in-your-community/british-columbia-and-yukon

AdventureSmart

  • National prevention program focused on reaching Canadians, and visitors to Canada, who participate in outdoor recreational activities.
  • Twitter: @BC_AS
  • Website: https://www.adventuresmart.ca/index.php

Great british columbia shakeout

  • Earthquake and emergency preparedness tools.
  • Twitter: @ShakeOutBC
  • Website: https://www.shakeoutbc.ca/

avalanche canada

  • Information and tutorials about avalanche terrain, conditions and danger scales, as well as trip planning tools for safety.
  • Twitter: @avalancheca
  • Website: avalanche.ca/cac

What Tourism Business Owners Can Do:

  • Share these resources with your staff and follow key social media accounts for the latest news.
  • Help your guests:
    • If your business is located in an impacted area, provide your current customers and future reservations with regular updates, by directing them to official information sources.
    • If your business is not impacted directly, help your current guests plan the rest of their trip to areas that are safe and open for business (your local visitor centre has a wealth of information on places to stay and things to do).
    • If your business is not impacted directly, be proactive with future reservations—let your customers know it’s business as usual and you are looking forward to hosting them. British Columbia is a very large province and sometimes our out-of-province guests can get confused by geographically misleading information.
  • Have a plan—use the PreparedBC: Tourism Resources to prepare for emergencies and to identify potential hazards.

Nelson | Kari Medig

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