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West Kootenay “Spark” Program

This Mentorships & Grants program aims to inspire West Kootenay entrepreneurs, small businesses and non-profit organizations to come forward with creative ideas that will generate new tourism opportunities, experiences and partnerships in the area. Applications accepted until August 11, 2021.

Workshop

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Sustainable Tourism with Eagle Wing Tours

Learn about how sustainable tourism is an integral and meaningful component to Eagle Wing Tours, a local whale watching company based out of Victoria, BC.

Case Study, Video ~3 mins

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SuperHost® Destination Ambassador

Enhance customer experiences and boost your revenue. SuperHost Customer Service Training teaches front-line employees top industry workplace skills.

Workshop ~4 hrs beginner

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SuperHost® Service For All

Enhance customer experiences and boost your revenue. SuperHost Customer Service Training teaches front-line employees top industry workplace skills.

Webinar ~6 hrs intermediate

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Talent Can be Taught: Why Customer Service Training Counts

Good service leads to customer loyalty which leads to business success: it’s a direct link anywhere & especially true in tourism.

Article ~4 mins

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SuperHost® Foundations of Service Quality

Enhance customer experiences and boost your revenue. SuperHost Customer Service Training teaches front-line employees top industry workplace skills.

Workshop ~6 hrs beginner

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