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Welcoming the American and Canadian Visitor This Season

Practical tools and timely insights to help you deliver informed, inclusive, and memorable guest experiences this summer.

Video, Webinar ~52 mins

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Building a More Inclusive Fishing Tourism Industry in BC

Be inspired by Reel North Adventures' business journey, which offers a roadmap for other tourism providers eager to improve accessibility and inclusivity for visitors and employees.

Article, Case Study ~5 Mins

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Sustainable Tourism with Eagle Wing Tours

Learn about how sustainable tourism is an integral and meaningful component to Eagle Wing Tours, a local whale watching company based out of Victoria, BC.

Case Study, Video ~3 mins

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Talent Can be Taught: Why Customer Service Training Counts

Good service leads to customer loyalty which leads to business success: it’s a direct link anywhere & especially true in tourism.

Article ~4 mins

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SuperHost® Service For All

Enhance customer experiences and boost your revenue. SuperHost Customer Service Training teaches front-line employees top industry workplace skills.

Webinar ~6 hrs intermediate

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SuperHost® Foundations of Service Quality

Enhance customer experiences and boost your revenue. SuperHost Customer Service Training teaches front-line employees top industry workplace skills.

Workshop ~6 hrs beginner

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