Emergency Resources for BC’s Tourism Industry

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Crisis Communications Team Identification Worksheet

Use this worksheet to build your internal crisis response team, define and assign key roles, identify gaps in expertise and streamline coordination during a crisis.

 

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Last updated: Jun, 2026

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Key Roles RACI Worksheet

Complete a RACI matrix worksheet to identify roles, responsibilities and any potential resource gaps, before a crisis hits.
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Crisis Communications Discussions with Leadership 

Present your crisis communication preparedness work to leadership to gain their support and investment in the process.
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More in the Crisis Communications Resource Library

Know Your Audiences

Understand who will be impacted and what they need, to inform effective communication during a crisis.
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Prepare your Communication Channels

Organize and tailor your communication channels to meet the diverse needs of different audiences during a crisis.
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Share the Facts

Share clear and accurate information during a crisis.
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Assess Your Crisis Response

Review your response efforts to identify what worked and where improvements can be made for the future.
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