In recent years, emergency, disaster, and crisis communication planning have become more essential than ever for Community Destination Management or Marketing Organizations, Visitor Centres, and Provincial Experience Sector Associations, who act as representatives, partners, and advisors of small businesses in their respective communities and sectors.
Along with environmental emergencies, organizations may find themselves facing reputational, social, political, or even financial crises, all of which can have devastating impacts.
Designed for Destination Management or Marketing Organizations, Visitor Centres, and Provincial Experience Sector Associations, this free, two-day Crisis Communication Planning Training Series will coach participants with a step-by-step approach to developing a crisis communication plan. This practical training will share best practices for crisis communication management – how to prepare, how to respond, and how to learn from each crisis we face – to ensure your organization is ready to respond when the unexpected happens.
This interactive virtual series will be facilitated by a crisis communication expert and will allow you to engage with other tourism professionals from regions and communities around the province to share ideas, information, and solutions to help in your planning process.
Whether your organization needs to refresh its existing crisis communication plan or needs help getting started, this training series will give you the information, best practices, and tools to be prepared, responsive, and responsible in a crisis.
This is an application-based program for organizations that meet the following criteria:
Please note that this training is not suitable for tourism businesses.
Please note that due to limited capacity, only one representative from any organization will be accepted to participate.
The 10-hour Crisis Communication Planning Training Series is delivered across two days, with the next series scheduled for:
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