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Safety & Emergency Preparedness

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Plan, prepare, and respond to unexpected emergencies as they arise. Access COVID-19 recovery tools and resources.

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Support for Tourism Businesses

Free access to Small Business BC’s experts, advisors and education services to support tourism businesses through COVID-19 recovery and mitigate ongoing impacts.
Tool
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Five steps to Manage your Online Presence during Recovery

Five things to do right now to ensure your online presence is up to date as tourism reopens in British Columbia.
Tool ~2 mins
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Business after Re-opening: A Look at the Post-closure Traveller

View the first webinar in the COVID-19 Road to Recovery Webinar Series. In this session, we look at the motivations, interests, and concerns of a hyper-local and provincial travel market.
Video ~55 mins
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Essential Strategies to Innovate your Visitor Experiences and Offerings

View the second webinar in the COVID-19 Road to Recovery Webinar Series. In this session, we look at strategies to design unforgettable visitor experiences that can appeal to BC travellers.
Video ~1.5 hrs
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Planning for Doors Open

View the third webinar in the COVID-19 Road to Recovery Webinar Series. In this session, we look at considerations for reopening your business in line with the phases outlined in BC’s Restart Plan.
Video ~56 mins
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Managing Expectations and Reputation through Effective Communication

View the fourth webinar in the COVID-19 Road to Recovery Webinar Series. In this session, we explore how the needs and expectations of travellers have changed following COVID-19, and look at best practices in communications.
Video ~52 mins
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Using Social Media to Support Reopening

View the fifth webinar in the COVID-19 Road to Recovery Webinar Series. In this session, we look at the role of social media and things you can do today to connect with your communities.
Video ~57 mins
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Building a Digital Marketing Strategy for Re-opening

View the sixth webinar in the COVID-19 Road to Recovery Webinar Series. This session dives straight into the goals and objectives of building a winning digital marketing strategy, and then on to what’s needed to accomplish to position your tourism business for recovery.
Video ~53 mins
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ExploreBC…Virtually

View the seventh webinar in the COVID-19 Road to Recovery Webinar Series. In this session, we explore different types of virtual experiences, look at some great examples, and give you an action plan to get started.
Video ~1 hr
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Restart Safely: Health & Safety Essentials to Support Re-opening

View the eighth webinar in the COVID-19 Road to Recovery Webinar Series. In this session we partner with go2HR to assist you in navigating the orders, regulations, and guidelines put forth by various regulatory agencies in order to reopen your tourism business.
Video ~1 hr
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Work Refusal & Other HR Challenges Amid the Restart

View the ninth webinar in COVID-19 Road to Recovery Webinar Series. In this session we partner with go2HR and representatives from the law firm, MathewsDinsdale, to look into what human resource issues are likely to come up as your business reopens, and how to address them.
Video ~1.25 hrs
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SEO in Uncertain Times: How it can Help Recovery Efforts

View the tenth webinar in COVID-19 Road to Recovery Webinar Series. In this session, we explore how real individuals are searching for travel-related experiences today and how to optimize content to support your marketing recovery efforts.
Video ~44 mins
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