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    • Board Of Directors
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    • Regional, Community & Industry
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      • Community Partners
      • Indigenous Tourism
    • Vancouver, Coast & Mountains
      • Meet the Team
      • Events
      • Regional Maps
      • Stay Connected
    • Corporate Documents
    • The Power of Tourism
  • What We Do
    • Overview
    • BC’s Destination Brand
      • Tools and Image Bank
    • Marketing
      • Consumer Marketing
      • Content Marketing
      • Social Media Marketing
      • Influencer Marketing
      • Travel Trade
      • Travel Media
      • Our Markets
    • Destination Management
      • Destination Development
      • Planning Area Look Up Tool
      • Emergency Preparedness
      • Industry Development
      • Visitor Services
    • Funding Sources
      • Co-op Marketing
      • Municipal & Regional District Tax
        Program (MRDT)
      • Other Funding Sources
  • Strategic Approach
    • Overview
    • Corporate Strategy
      • Our 2023-2025 Corporate Strategy
      • Engagement and Input
      • Connecting Respectful Growth of Indigenous Tourism to Truth and Reconciliation
      • Where We Will Focus
      • How We Will Succeed: Our Strategic Levers
      • Summary of Key Strategic Shifts
      • Alignment to Government Strategies
    • Marketing Strategy
    • Invest in Iconics Strategy
      • Strategy Overview
      • Timelines and Engagement
      • Place Branding
      • Destination Development
      • Frequently Asked Questions
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    • Social Media Marketing
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  • COVID-19
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  • Public Health Resources

Health & Medical Resources

The Public Health Agency of Canada
The Public Health Agency of Canada (PHAC) is working with provinces, territories, and international partners, including the World Health Organization, to actively monitor the situation. As efforts continue across Canada to increase overall vaccine coverage and lower community transmission, public health measures remain the foundation of the pandemic response.

The public health risk of getting COVID-19 is evolving daily and varies between and within communities. Overall, the risk to most people in Canada remains high. This doesn’t mean that everyone will get COVID-19. However, it means that there’s already a significant impact on our health care system and transmission is occurring in many communities.

To protect yourself and others, be mindful of the risk of exposure to the virus, and consistently follow personal preventive practices and public health advice where you live. You can find more information on the PHAC’s COVID-19 Risks page.

For any questions, call the Health Canada COVID-19 information line: 1-833-784-4397, or email: phac.info.aspc@canada.ca

BC Centre for Disease Control 
The British Columbia Centre for Disease Control (BCCDC) is a key partner of the provincial government. It is the central resource for British Columbians to hear updates and learn more about COVID-19 in BC, including case counts, BC Government statements, protective and preventative measures to take, plus the latest advice and resources from officials.

The World Health Organization (WHO)
On March 11, 2020, WHO declared COVID-19 to be a global pandemic. WHO coordinates the international COVID-19 response and publishes it on its website guidance, recommendations, reports, and any other information that can help countries and individuals to respond to COVID-19.

Medical Support

  • Anyone who begins to feel ill can seek medical attention at local hospitals or urgent care centres.
  • Symptoms of COVID-19 include, but are not limited to, fever, cough, sore throat, fatigue and difficulty breathing.
  • Note: In suspected cases of COVID-19, it is important to call ahead to the hospital, doctor or urgent care centre first for advice. Where language may be a barrier, businesses can provide support by offering to contact a health-care professional on their behalf.
  • Those who suspect they might have COVID-19 symptoms, should provide health-care professionals with the following info (via phone):
    • Symptoms;
    • Where they have been travelling, working or living;
    • If they had close contact with a sick person, especially someone with a fever, cough or difficulty breathing.
  • For non-emergency situations only, call 8-1-1, or for the deaf and hard of hearing, call 7-1-1. This is a free-of-charge provincial health information and advice phone line operated by HealthLink BC. Translation services are available in more than 130 languages.
  • In the event of an emergency, call 9-1-1.
  • Find the nearest hospital or health centre here.

For More Information

The Public Health Agency of Canada (PHAC)

The Public Health Agency of Canada provides national leadership in response to public health threats. Learn more about the agency’s preparedness and response measures amid COVID-19.
Visit Website

BC Centre for Disease Control 

Learn more about the virus from BC’s central resource for diseases like COVID-19, including case counts, preventative measures, and the latest advice from health officials.
Visit Website

The World Health Organization (WHO)

For the latest global updates on COVID-19, including situation reports, updates on research activities, and other helpful information as it relates to the pandemic worldwide.
Visit Website

Destination BC Response

Destination BC has taken immediate steps to address the severe global conditions affecting local tourism. It is our goal to support industry and provide the strongest possible outcomes for our industry once this crisis is over.
Learn More

Federal Response

Learn more about Canada’s actions to help Canadians and businesses facing hardship as a result of the COVID-19 outbreak.
Learn More

Provincial Response

Learn more about the measures in place and supports available for British Columbians during this difficult time.
Learn More

Industry Resources

A list of resources to support employers and employees affected by the downturn in business caused by COVID-19, and help mitigate the impacts on our industry and economy.
Learn More

Travel & Transportation

To protect Canadians, federal and provincial advisories, restrictions, and recommendations are in effect which are impacting travel within Canada, and outside Canada, including to the US.
Learn More

What SHOULD I do in a suspected case of COVID-19?

If you have symptoms and may have been exposed to COVID-19, use the BC COVID-19 Self-Assessment Tool, developed with the BC Ministry of Health, to help determine whether you may need further assessment or testing for the virus. You can complete the assessment for yourself, or on behalf of someone else, if they are unable to.

To arrange for further assessment or testing, call your local primary care provider or 8-1-1, or for deaf or hard of hearing call 7-1-1.

BC COVID-19 Self-Assessment Tool

Frequently Asked Questions

In partnership with the Ministry of Tourism, Arts and Culture, BC’s Ministry of Health, and other industry partners, we have created an FAQ. This will be continually updated, providing information from BC, national, and international partners to give you the information you need as it relates to travel and tourism. It will help you answer questions from your staff, visitors, and partners.

FAQs

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